Managed IT Services

Your Technology. Our Expertise. Your Success.

Stop worrying about IT issues and start focusing on growing your business. We provide complete technology management with proactive monitoring, expert support, and strategic guidance.

The Problem with Break-Fix IT

Traditional IT support waits for things to break before fixing them. This means:

  • Unexpected downtime that stops your employees from working
  • Surprise repair bills that blow your budget
  • Security vulnerabilities that go unpatched
  • Lost productivity while waiting for help

The Managed IT Difference

With managed IT services, we monitor and maintain your systems proactively:

  • Prevent problems before they cause downtime
  • Flat monthly fee so you can budget confidently
  • Always up-to-date with latest security patches
  • Fast response times when you need help

What's Included

Our managed IT services cover everything you need to keep your technology running smoothly.

24/7 System Monitoring

We continuously monitor your servers, workstations, and network equipment around the clock. When something goes wrong, we often know about it before you do—and we're already working on a fix.

  • Server health monitoring
  • Disk space alerts
  • Performance tracking
  • Automated alerts

Help Desk Support

When your team has a tech problem, they can reach real people who actually help. No automated phone trees, no ticket black holes. Just knowledgeable technicians ready to solve problems.

  • Phone, email, and chat support
  • Remote troubleshooting
  • On-site visits when needed
  • User training assistance

Patch Management

Outdated software is one of the biggest security risks. We keep your operating systems and applications updated with the latest security patches—tested and deployed without disrupting your workday.

  • Windows updates
  • Third-party app updates
  • Scheduled maintenance windows
  • Rollback capability

Backup & Disaster Recovery

Your data is the lifeblood of your business. We implement automated backup solutions that protect your files, databases, and systems—with regular testing to ensure recovery works when you need it.

  • Automated daily backups
  • Off-site/cloud storage
  • Regular recovery testing
  • Ransomware protection

Hardware Lifecycle Management

We track all your IT assets, monitor hardware health, and plan replacements before failures occur. No more surprise hardware crashes that leave employees without working computers.

  • Asset inventory tracking
  • Warranty management
  • Hardware health monitoring
  • Replacement planning

Cloud Services

Whether you're using Microsoft 365, Google Workspace, or other cloud platforms, we handle setup, migration, user management, and ongoing administration so your team can work from anywhere.

  • Microsoft 365 management
  • Email configuration
  • User provisioning
  • Cloud backup

Also Included

Printer Support

Setup, troubleshooting, and driver management for all your printers.

New Employee Setup

Workstation setup, accounts, email, and software ready for day one.

IT Documentation

Complete documentation of your network, passwords, and procedures.

Vendor Management

We coordinate with your software vendors so you don't have to.

Ready to Simplify Your IT?

Let's talk about your technology needs. We'll assess your current setup and show you exactly how managed IT can help your business.